Craig was appointed Chief Executive Officer of Virgin Atlantic Airways on 1 February 2013. The airline has a fleet of 40 long haul aircraft, flying six million passengers a year all over the world. He has led the company’s successful Two Year Recovery Plan, returning it to profitability in 2014 while improving both customer service ratings and team engagement scores. Craig has led the implementation of Virgin Atlantic Airways’ transatlantic joint venture with Delta, rationalised the route network and dramatically shored up the balance sheet as the company now focuses on delivering its Plan to Win - which focuses on financial stability and truly winning customer service. He joined from American Airlines (AA), where he had a 27-year career spanning commercial, financial and strategic roles in the US and around the globe. Craig holds a Bachelor of Arts degree in Economics from the University of California at San Diego, and a Master of Business Administration degree from the University of California at Los Angeles.