Lori is currently a Senior Director, Finance, with PricewaterhouseCoopers. She joined PwC in 2008, and has responsibility for the strategic vision and effective operations of the firm's US Travel and Meeting and Event Services programs. Lori has been a travel industry professional for the past 28 years. She spent the first 10 years in the industry focused on leisure travel, and the past 18 have been dedicated to business travel. Prior to joining PwC, Lori worked for several well known travel management companies, including American Express Business Travel, Carlson Wagonlit, and Rosenbluth International. She has held numerous positions, including operations, account management, and global client management. Lori's experiences on both the supplier and buyer side have given her a holistic view of the challenges and opportunities in the business travel space, and allows her to strike the right balance between cost management and the customer experience. Lori is very active in the business travel community. She recently served as the Vice President, Tampa Bay Business Travel Association. She has participated as a panelist during numerous industry conferences. She is a CCTE, and is also Six Sigma Green Belt certified. She has been very active in ACTE over the last several years, participating in the steering committee for the April 2011 global conference in New York, leading a session at the Executive Forum in Washington, DC in 2010, and assisting with the World Café. On a personal note, Lori lives in Palm Harbor, Florida. She has a dog and a cat, a 20 year old son, was married to the most wonderful man imaginable in July of 2009, enjoys yoga, hiking, scuba diving, reading, and, of course, traveling to new destinations!